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Privacy Policy

FOM Online, Inc. (“We” or “FoM”), the operator of frameology.com (the “Site”), takes your privacy seriously.  Please read the following to learn more about our privacy policy.

1. Information Collected

We collect personal information when you register on the Site, and when you use purchase any of our products or services.  Personal information is any information about you that is personally identifiable like your name, address, email address or phone number, Facebook Connect sign-in information (if applicable), and any other information that is not otherwise publicly available.  If you order products or pay for services, we will need your shipping address, billing name and address, as well as your credit card number, security code and expiration date.

2. Cookies

Like many websites, we use cookies to collect anonymous visitor information.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser.  They make it possible for us to store the contents of your shopping cart until you are ready to check out, recognize your browser when you visit and provide you with information about products that interest you.  By doing this, we can personalize your return visits and save you time during checkout.  We may also use our own cookies to deliver enhanced online display advertising tailored to your interests.  It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.

3. Authorized Third Parties

We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site.  They may collect anonymous information about your visits to our website and your interaction with our products and services.  They may also use information about your visits to this and other websites to target advertisements for goods and services.  This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites.  No personally identifiable information is collected or used in this process.  They do not know the name, phone number, address, email address or any personally identifying information about the user.

All credit card transactions for purchases made on our Site are handled by our third party payment processor.  We will also share your email address to our third party email marketing service provider solely for the purpose of distributing periodic newsletters or other information about upcoming promotions or specials.  In addition, we work with a third party to monitor certain pages of our website for the purpose of reporting website traffic and other advertising statistics.  Where authorized by us, this third party may use cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors.  No personally identifiable information is transferred to this third party.

4. Use of Information

We use your personal information for the following purposes:

  • to fulfill your requests for products and services, administrative;
  • to improve our services and your overall experience on our Site;
  • to customize the advertising and content you see on our Site;
  • to contact you regarding an order you placed with us; or
  • to email you periodically with newsletters and information about promotions

In addition, we may use aggregated data regarding your use of the Site that does not identify you personally for various business purposes, such as research or improving our Site.  We use third party personal information you provide to us solely to provide services you specifically request.

Every now and then, FoM will invite customers to take part in surveys, promotions, contests and sweepstakes.  The information we collect from these surveys, promotions, contests and sweepstakes may be matched with individual customer accounts and used by FoM to improve your overall customer experience.  If you log in through Facebook Connect or another social media outlet, the information you provide to us will be shared through Facebook or the applicable social media outlet in accordance with its information sharing and privacy policies.

5. Child Privacy 

We not knowingly attempt to solicit or receive any information from children under the age of 13.  If you are under the age of 13, you should not become a registered user or otherwise provide any of your personal information on our Site.

6. How We Protect Your Personal Information

We consider protecting the security of your personal information as very important.  When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”).  We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security.  We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access (such as through hacking) or other acts of third parties, or acts or omissions beyond our reasonable control.

7. Your Choices and Your Rights under California Law

We understand and respect that not all customers may want to allow us to share information with other companies.  If you do not want FoM to share your customer information, please immediately email us at hello@frameology.com, and we will remove your name from lists we share with other companies as soon as reasonably practicable.  When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.  You may also contact us via regular mail at:

FOM Online, Inc.
ATTN: Legal
976 Lexington Ave
New York, NY 10021
Email: hello@frameology.com

However, under the following circumstances, we may still be required to share your personal information:

  • If we respond to subpoenas, court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims; or
  • If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the FoM Terms of Use or as otherwise required by law.

8. Third Party Sites

Our websites may contain links to other websites.  Our Privacy Policy only applies to the Site, and we are not responsible for the privacy practices or the content of other websites which are linked to our Site.  You should check the privacy policies of those sites before providing your personal information to them.

9. Questions

If you have questions about this Privacy Policy, you can contact us at hello@frameology.com.